
Inner Beauty Pet
A Veterinarian Owned Company
Returns &
Refund POlicy
Full Price Items
​
We hope you are 100% satisfied with your Inner Beauty Pet purchase from our site. If there is any reason you are not completely satisfied, Inner Beauty Pet is happy to offer a refund on unopened and unused, full-price items within 7 days of your delivery date. We are not able to offer refunds on items that have been opened or used.
​
To Process Return
​
To process a return, please email info@innerbeautypet.com and please have you order number ready.
​
Sale Items
​
All products on sale are final sale and are not eligible for returns or exchanges. We are unable to extend promotions or discounts past their deadlines. If a promotion is ran 24 hours after your purchase, please contact customer care for available options at info@innerbeautypet.com
​
Damages
If upon arrival, any part or all of your order is damaged, please email info@innerbeautypet.com within 2 business days and include your order number and a picture of the damage. A member of our customer care team will be in contact with you shortly to provided you with possible options.
​
For Further Questions
​
Contact our customer care at info@innerbeautypet.com and we will respond within 2 business days or sooner.
​
​